I encountered nothing but friendliness and helpfulness along the way. The welcome didn’t end when I arrived at the hotel and I felt very comfortable right away.
— Neworiginal London, UK
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They answered questions before I could even ask them!
— Stephanie G, PENNSYLVANIA
 
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The best part is the staff - They are attentive, courteous and extremely pleasant. From the person you meet at the door, to the housekeeping, to the restaurant staff, they couldn’t be nicer and appreciative of you being there.
— gregoz3 , new jersey
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best of all were the staff. From the moment we pulled up and spoke with the valet, to our interactions with the front desk, the restaurant and the bar, absolutely everyone was friendly, accommodating and professional.
— Gail_W111, New jersey
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I want to add my experience with the staff, which demonstrated integrity and responsibility that I have not previously experienced at other hotels, even very high-end ones.
— 1984Mike, Virginia